Sitel Group is one of the biggest global customer experience companies. Seems like they just need people on the phones so they rush through everything. Smh. Each employee is held accountable for what they can control, such as punctuality, customer service and patience. Was an der Arbeit bei Sitel schätzen Sie besonders? You better be here, clocked in and I’m available. 6,033 reviews from Sitel employees about Sitel culture, salaries, benefits, work-life balance, management, job security, and more. As with anywhere. Grow With Us Grow With Us. Join our SITEL Barkada | Free Call Center Training | No Experience Required. How long does the background check and drug test results take to get back to HR? In your language. One of the last contracts that I was on was only 4 days of training, and me and other agents were pushed to take calls. The other great thing about this job is working from home. With our customer service jobs from home, you’ll benefit from: Flexible schedules – full and part-time opportunities. Wenn man also vernünftig arbeitet und die richtigen Eigenschaften hat, legt Sitel einem keine Steine in den Weg. Enhanced Profile . Changes won't be saved until you sign up for an Enhanced Profile subscription. If you were to leave Sitel, what would be the reason? Sitel offers tailored customer care solutions and is redefining and transforming the contact center and the associate experience. Es liegt bei einem selbst, ob man den Bonus bekommt oder nicht. Try Enhanced Profile Free for a Month. Life at Sitel Group At Sitel, we empower you to solve problems and help people, while working with some of the top brands in the world. concentrix jobs. I worked for Sitel for 2 years. No commute . Let’s work together! We connect brands with customers . The job is simple. And once you’re done training, they just throw you into production and god forbid you need any help because you will not get it. 8 % More. Get Started. Was able to work from home and was able to also attend school whole working . It wasn’t worth the high blood pressure it gave me from so much stress. Your voice and opinion are respected – in fact, we encourage it! Wie kann man sich bei Sitel in den Lohn- bzw. I was quickly able to move up to an SME position and now handle escalation/supervisor calls. You can also upload your CV to let us know more about your skills and experience. Website:; Headquarters: Luxembourg, Luxembourg. They change your schedule every 6 months so there no stability. Great city location and nice renovated work office. This job is great when it comes to benefits, but the hours are ridiculous (unless you're okay with mandatory overtime). Present evening high-energy party dances, games & family entertainment formats and deliver a programme designed especially for teenagers. Jobs Near You. Sitel Careers. 83 Sitel jobs available on It's a personal thing, but not having that human interaction and only taking calls for 8 hours a day turned me into a robot. Permanenter Mitarbeiteraustausch bei minimaler Bezahlung. At Sitel you are just another number. If you were in charge, what would you do to make Sitel a better place to work? 3d ago . The trainer did absolutely nothing for 2 days. Wie können Arbeitssuchende die Personalabteilung von Sitel auf sich aufmerksam machen? Get in Touch. Searches related to sitel jobs. I applied for this job right when covid was getting serious back in late March 2020. I've yet to see anyone's face outside of a picture, so be prepared to mingle with your coworkers over text alone. Als Berufsanfänger oder für ein zwei Jahre sicherlich okay, aber Karriere machen kann man bei Sitel nur wenn man gut in Mitlaufologie ist. ... Видео профилът е заснет от и е част от проекта "Компаниите в България". Great co workers but management was only concerned with sales goals. At Sitel Group, we believe experiences are everything, and that happy associates are successful ones. Wie funktioniert die Urlaubsplanung bei Sitel? Der Klient ist König - er zahlt schließlich die Gehälter. Needed a quick job, applied, went for the job fair and got same day offer. Ich war rundum glücklich und zufrieden in diesem Job. However, I find that the hardest part of the job is the late working hours. Rechtfertigungen jedesmal wenn man krank war, es wird einem aufgezeigt wieviel der Arbeitgeber dadurch an Geld verloren hat.Die 2 Tage Urlaub mehr im Jahr für pünktlich in der Line sein wiegt die Zeit aber in keiner Weise auf die man jeden Tag zusätzlich aufbringt.Ständig werden einem seine Zahlen um die Ohren gehauen in der Lebenswelt von Sitel offenbar ein wichtiger Punkt. We are 90,000 people helping people – around the world – one experience at a time. This is the worst job ever. really enjoyed working here, great company to work for . Unfähige Teamleiter die Sachen verlangen, die sie selbst niemals hinbekommen würden. Show 524 jobs at sitel. Experience 776 Ratings. The company is a good entry level job, but doesn't have a lot of room for advancement. What tips or advice would you give to someone interviewing at Sitel? Many of the world's best-loved brands depend on us, and... – More. 5 % Other . When you actually get to nesting that’s when you get more familiar with your duties. Positive. Mittlerweile ist das nicht mehr so. Begin your new career from home. Schedule flexibility, easy, work from home, Boring, can get lonely easily, mundane and tedious. Getting time off approved and making schedule changes can be frustrating and there is emphasis on reaching company expectation. North America; Latin America; Europe; Asia Pacific; Jobs Near You. Great atmosphere most of the time however the place went downhill after losing its main contract. Not to mention that the training are just videos that we watch. Wäre ich im Westen geblieben, wäre ich in dieser Firma angekommen und geblieben. Kdg Frist ist abhängig der Zugehörigkeitsdauer. Start here, Grow here. Wenn du bereit bist in kriminelle denkweisen umzudenken, dann verdienst du schon kohle. work from home jobs. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. Und nicht einmal viel. View Jobs at Sitel. Learn more. Then they combined the sites and Oak Ridge management staff took over the Knoxville site and it became the "mean girls club", very unprofessional, dishonest and sneaky. When I had a family emergency they were understanding of that and did not face any repercussions for leaving on short notice. Be the face of evening entertainment presenting a variety of game shows, party … Support Asus, Sachbearbeiter Beissbarth), Schlechtes Betriebsklima, keine Weiterempfehlung. What is a typical day like for you at Sitel? 12 % Employee Referral. He basically gave us all of the answers to the assessments because he knew he had not been teaching us anything. Try Enhanced Profile Free for a Month. All das zeigt die Kultur von Sitel, auch wenn man das nach außen gerne anders darstellt. accenture jobs. Thank you for your time and effort. PROFIT F About Us | Write For Us | Affiliate … There are currently no open positions matching this category or location. call center jobs. Having to ask to go to the bathroom is ridiculous and having to beg to take your scheduled breaks and lunch is terrible. View more comments. Sitel as company is not good because the working environment and leadership team perform so bad defintely in few years they have to search out a job for him/ her. it, was fun to work , can be stressful at times high call volume. Enjoy interacting with customers and had a clear knowledge of my responsibility and job tasks. 439 Sitel jobs including salaries, ratings, and reviews, posted by Sitel employees. Der Klient ist König - er zahlt schließlich die Gehälter. So sehr Sitel auch vorgibt, dass sie ihre Mitarbeiter wertschätzen, und es teilweise auch wirklich probieren zu zeigen, merkt der Mitarbeiter schnell, wie ersetzbar er ist, und dass seine Bedürfnisse wirklich irrelevant sind. Früher nannte man das Propaganda. Are you looking to work at home with Sitel? Careers. Kurzum ist man am Besten ein Arbeitstier, das am Besten nichts hinterfragt, weder die Lohnabrechnungen, die teilweise gegen das Arbeitsrecht verstoßen, noch die unnötigen und veralteten Systemstrukturen. Career at Sitel; Work from Home. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves. Demasiado tiempo para las entrevistas y muchas veces te llamaban demasiado por el mismo tema, No tengo queja del entrenamiento, pero luego de llegar a producción fue lo de lo peor, mentor y coach que no te ofrecían apoyo, en el momento, un lugar muy apático para trabajar, pensé que seria una empresa en la cual me mantendría por un año, pero que va descuentos y mentiras para pagarle los bonos a los colaboradores, pésimo lugar para trabajar. That’s when I had enough and resigned. 794 Interview Reviews. Stellen Sie Fragen zum Bewerbungsprozess oder zur Arbeit bei Sitel. За компанията . I didn't like being tethered to a phone, and having to get permission to go to the restroom. teletech jobs. People First ist das Motto. How flexible are your working hours at Sitel? Außerdem will der Arbeitgeber gerne bestimmen wann ich zu welchem Arzt ich zu gehen habe an Wochenenden oder Feiertagen auch wenn ich gar nicht in dem Ort wohne. Inbound Customer Service Representative Sitel, Used to be a great place, has greatly gone downhill with new management. Paid time off is barely existent. Terrible training, no organization, bad coaches, no freedom in your own home, no direction. After +30 years of delivering great experiences in the UK, we know that our success is due to our diverse and talented team of over 3500 associates. Diversity Score tracks how positively diverse employees rate their experience at. Man arbeitet in einem Team, so dass man jederzeit Kundenanliegen besprechen kann. Jobs near you. They still get you in trouble. Do most people who go in for interview get hired!? Get started. Explore the many benefits of having a premium branded profile on Glassdoor, like increased influence and advanced analytics. We were so lost ! The interview process was quick and they provided all of the equipment I needed. 10/10 would recommend this company. Getting an Interview. Better be here. Coventry; Exeter; Glasgow; Newcastle; Plymouth; Swansea; Stratford upon Avon; Limerick; We are Sitel. Could you please share the outcome from your side? Wöchentliche E-Mails zu Neuigkeiten, neuen Stellen und Bewertungen abonnieren, Hilfreichste Bewertung, ausgewählt von Indeed, Teilen Sie Ihre Erfahrungen, um anderen zu helfen. Dafür kriegt man bei über 38°C im Büro Limonade, wenn man Glück hat. Man arbeitet für einen Dienstleister und hat nichts zu sagen, nur zu tun. We know the employee experience is the customer experience – and we are committed to transforming the contact center industry. Sales are pushed hard even in "customer service" assignments. Sitel Careers. Sitel Interview Questions. Build CX resiliency. Reply as Brand . Zuerst machte die Firma einen tollen Eindruck, da alles casual gehalten wurde und man nicht versucht hat die Individualität des Einzelnen zu unterdrücken oder zu ändern. Submit Update. Arbeitszeiten total schlecht für die Gesundheit, Call Center Agent (Tech. Job Specializations Others / General Work. Recruiter. Jobs Near You. Comments 0. great leadership, room for advancement, benefits, decent pay, work from home. Obwohl die Arbeitszeit Montag bis Samstag betragen soll wird man auch gerne an Feiertagen eingesetzt obwohl der Service theoretisch gar nicht erreichbar sein sollte. Like. Gibt es eine Kleiderordnung für Mitarbeitende bei Sitel? Gehaltsgruppen verbessern? 2,951 reviews from Sitel employees about working as a Customer Service Representative at Sitel. Möchten Sie wissen, wie es ist, hier zu arbeiten? 11,313 reviews from Sitel employees about Sitel culture, salaries, benefits, work-life balance, management, job security, and more. Our global presence. I joined when we started a new campaign so things were a little hectic but the coaches we had were responsive to our questions and quickly got everything figured out. Too many college kids. Welcome to Sitel, one of the world’s largest contact centre outsourcing providers, dedicated to delivering the best customer experiences for some of the world’s best known brands. Coaches and managers get frustrated too easily with people who are still trying to get the hang of everything and will just give up on you. One paycheck I received almost three hundred extra dollars for meeting my goals during calls. Unsere Community antwortet Ihnen gerne. Recent comment authors. Wenn man keine Ansprüche und kein Privatleben hat sicher ein toller Arbeitgeber bei dem man alt werden kann. Sitel helps their clients efficiently utilize the business’s digital revolution and constantly provide excellent customer experiences. Bonuse wurden uns nicht ausgezahlt wie man sie versprach, hinhaltetechnik auf hohem niveau ohne etwas davon zu profitieren, keiner mehr erreichbar gewesen als der supergau rauskam. They don’t care for their employees at all. Start here, grow here. 5 % Recruitment Agency. 248 Sitel jobs including salaries, ratings, and reviews, posted by Sitel employees. the pay is good for agents, they are very strict on compliance gaps, stressful, nlittle support from management. This is the employer's chance to tell you why you should work for them. Explore work from home during COVID-19, remote work support and work-life balance. Sitel Overview . Search job openings at Sitel. Typisch Callcenter - die Tätigkeit an sich als Kundenberater wäre nicht so schlimm. We partner with our clients to effectively harness our industry’s explosive digital transformation to ensure an innovative, end-to-end solution to managing and enhancing the … Finden Sie heraus, welche Zusatzleistungen und Vorteile wie Versicherungen, Altersvorsorge und Urlaub Sitel seinen Mitarbeitern bietet. They don’t even conduct meetings to update the company on changes to get everyone on board at the same time. Lasst euch nicht ausnutzen für so ein mieses Unternehmen. I thoroughly enjoy improving customers' lives by providing resolutions to their issues and it gives me a sense of purpose. Our community is ready to answer. Explore the many benefits of having a premium branded profile on Glassdoor, like increased influence and advanced analytics. Eigenes oder größeres Bestimmungsrecht hat Sitel nicht.Die Bezahlung ist naja knapp über Mindestlohn. Get Started. Weitere Bewertungen für Sitel nach Jobtitel anzeigen, Weitere Bewertungen für Sitel nach Standorten anzeigen. Contact our Recruitment team directly and we’ll call you back. Salary was awful. Search job openings at Sitel. Learn, Lead & Grow. A typical day of phone calls is about 50. I wouldn’t recommend ANYONE to work at this job.They show favoritism and the coaches are terrible. Sitel Group combines comprehensive customer care capabilities with unparalleled digital, training and technology expertise to help build brand loyalty and improve customer satisfaction. 2 15 mins break/30 mins lunch/ clocking out. It was a fun place to work with supportive Coaching staff and upper management. The pay is also great. I really liked Sitel. Кариера в компанията . Seems like it was to be a self taught course. Interviews at Sitel. Poor benefits as well. For me the only downside would be everything is over the internet so you lack that face-to-face interaction but I also believe it's what you make of it. Any days taken off, have to be made up within that work week, whether it is a sick day, or just a personal day off. Work from home, good pay, good point system, Terrible benefits, don’t accrue pto until 6 months in, no set policy with company. Changes wont be saved until you sign up for an Enhanced Profile subscription. sykes jobs. Lots of nasty attitudes in management. Website:; Headquarters: Luxembourg, Luxembourg. BOPS Support team confirmed to me that winning rate is still around more than 62.5% (June Unsere Erfahrungen 11 & 12). Your coach will provide you with feedback to ensure you are meeting the client's and Sitel's requirements. Wenn man nicht wie die Hühner auf der Stange ( gleicht eher einer Massentierhaltung) in einem Großraumbüro an dreckigen alten Plätzen sitzen müsste, dazu jeden Tag an einem neuen Platz. Manchmal ist es in so einem Großraumbüro ein bißchen zu laut, Keine Ahnung, wie ich es da so lange ausgehalten habe. Search All Open Jobs. Wenn man wirklich eine Arbeit sucht, bei der man mit Herz und Seele dabei sein will und dort lange arbeiten möchte, kann ich diese Firma nicht empfehlen! 66 % In Person. Für den Übergang ist Sitel eine gute Möglichkeit, sich finanziell über Wasser zu halten. Benefits of our work from home careers. 4.5 million times every day. Coaches were new employees like many of the CSRs. Das Hauptaugenmerk liegt in Dessau auf der Betreuung von Geschäftskunden exklusiver Marken in den Bereichen Heizungsbau, Elektrowerkzeuge und Telekommunikation. They will change a lot of rules on you at the last minute and won’t give heads up. Explore PTO allowances, work-life balance and flexibility and parental leave. View Jobs at Sitel. People first heißt für mich aber, dass immer der Mensch im Vordergrund steht. Wer gerne entspannt und mit Menschen aus aller Welt zusammenarbeitet, ist bei Sitel genau richtig (abhängig vom Projekt). Doch schon nach wenigen Wochen zeigt sich, dass es dort viele nicht gut mit einem meinen: Es wird Druck gemacht mehr Calls und Mails zu bearbeiten, obwohl man schon alle 1 1/2 Minuten im Gespräch sitzt und durch aufwendige Systeme und unnötige Schritte die Fälle dokumentieren und bearbeiten muss.